FREQUENTLY ASKED QUESTIONS


BELOW ARE SOME OF THE QUESTIONS STU HAS BEEN ASKED ABOUT OUR ORTHOTICS.

AS QUESTIONS COME IN WE WILL UPDATE THIS PAGE, TO MAKE YOUR EXPERIENCE WITH US AS SIMPLE AS POSSIBLE.

SHOULD YOUR QUESTION NOT APPEAR HERE, OR SHOULD YOU NEED  MORE PERSONAL HELP, PLEASE CONTACT OUR CUSTOMER SERVICE DEPT.

WE ARE ALWAYS HAPPY TO ASSIST YOU.

AND YES… OUR FOUNDER STU, WHO IS AN ORTHOPEDIC SPECIALIST AND INVENTOR OF OUR PRODUCT, REALLY DOES ANSWER NEARLY ALL REQUESTS PERSONALLY.

Ask Stu

Stu Sackowitz

Founder & Inventor

MY DOCTOR TOLD ME TO GET A CUSTOM ORTHOTIC. IS THIS FOR ME?

Yes! My orthotics self adjust to 95% of all feet. Also, knowing that custom orthotics can cost up to $450 a pair or more, I have been focused on making this a much lower priced but competitive option for custom wearers. Of course they probably will not work on feet with gross deformities, since a true custom fit is the best solution in that situation.

HOW IS YOUR ORTHOTIC DIFFERENT FROM OTHERS I’VE SEEN?

My orthotics elongate slightly providing full contact with the entire foot… truly creating balance and stability. My patented energy return system belongs only to us, and can’t be duplicated by others. What this means is, when you step down my orthotics push back, creating a gentle spring like effect. I created this product after more than 40 years of experience with all types of feet and foot issues.

WILL THESE HELP MY FOOT PAIN FROM BEING ON MY FEET ALL DAY AT WORK?

Yes…plantar fasciitis, heel pain, back pain, knee pain and neuropathy all can be greatly improved – if not eliminated – wearing my orthotics.

YOUR WEBSITE TALKS MOSTLY ABOUT GOLF. ARE THESE ONLY HELPFUL FOR GOLFERS?

No, not at all. I’m a golfer and came up with the design for Pine Valley Orthotics in response to my own trouble on the golf course. While they have helped me and many other golfers they are also great for walking, running, tennis, and any other physical activity. As a matter of fact, we’ve sold 1000’s of pair to nurses who are on their feet all day, often for 12+ hour shifts!

how long can i expect your orthotic to last?

With moderate wear, Pine Valley Orthotics have a life expectancy of approximately 2 years. Of course, frequency of wear will ultimately determine how often you will want to replace them.

DO I NEED ONE PAIR FOR EACH PAIR OF SHOES I WANT TO USE THEM IN?

You can move my orthotic from shoe to shoe, but people do put them in shoes and leave them there. It’s really up to you! We have one customer who bought 15 pair to cover all their shoes at once!